Show/Hide
If you see something suspicious call CCSO. See it. Say it. Make the call. More...

Freeze Your Credit

Print
Press Enter to show all options, press Tab go to next option

The Collier County Sheriff’s Office reminds consumers that placing a freeze on your credit is an option to help reduce being victimized by identity theft.  Understanding the process is important when making this decision.  Please be informed on the process and what occurs when you place a freeze.  

Credit file freezes put a halt to companies requesting to view your credit reports before approving you for a new account.

While current creditors and debt collectors acting on their behalf can still pull your reports, a freeze prevents criminals from opening a new account without your knowledge or permission.

Each credit reporting agency will need to be contacted separately.  You will need to provide them with your personal information; name, birthdate, social security number, and more.  Each credit reporting agency will issue you a unique PIN that you need to safely store for potential future reference.  

Contact for each credit reporting agency is: 

Transunion:   https://www.transunion.com/credit-freeze     888-909-8872 

Experian:   https://www.experian.com/freeze/center.html       888-397-3742 (888-EXPERIAN) 

Equifax:  https://www.equifax.com/personal/credit-report-services/       800-685-1111 

Beware of imposter websites and phone numbers.  Many look similar but are actually criminals looking to steal your personal information.

You are also entitled to one free credit report per year through each of the credit reporting agencies.  You may order this by contacting:

 AnnualCreditReport.Com  or calling 877-322-8228  

Consider getting a report from each one at different times of the year; allowing you to potentially see fraud quicker.

For further information or questions on credit reports, please contact the Collier County Sheriff’s Office Fraud Hotline at 239-252-CALL (2255) or visit the Federal Trade Commission website at www.FTC.Gov