A Dispatcher is also known as a Public Safety Telecommunicator or a PST.
A professional Public Safety Telecommunicator is a highly responsible, multi-functional public servant who must handle many tough requirements, often in crises.
Here is a sample of some elements that are part of the CCSO PST’s job:
- Operate telephone, radio and computer equipment, usually concurrently
- Answer 9-1-1 emergency calls and public inquiries, and dispatch police, fire and medical units
- Routine and high-stress call taking and dispatching
- Works three 12-hour shifts concurrently, followed or started by a 6-hour shift as part of a team
- Available during times of emergencies such as hurricanes
- Satisfaction that you provide a vital service to the public
- Awareness that citizens rely on you as the first “First Responder” to their calls for help.
- Promote the protection and preservation of life, property, and community security.
- Knowledge that you serve in a profession that is growing in national recognition.