What is the Member Assistance Program (MAP)?
The Member Assistance program (MAP) is a confidential service-based program. Easy access to counseling or treatment is a primary goal. Members should feel confident that their needs will be met professionally
What is the purpose of MAP?
Th e purpose of MAP is to provide members and their families with a confidential, readily-accessible resource for assistance in resolving conflicts and achieving personal goals
Is using MAP confidential?
Self-referral to MAP is confidential unless there is a significant and immediate danger to the member, the organization, or the public.
Who is eligible to participate?
All members are eligible to participate in MAP
Who benefits from MAP?
• Every member is valuable
• Members learn to take better care of themselves as well as others
• Restoration of mental and emotional well-being
• Renewing hopes, ambitions, dreams
• Realizing loved ones care for them and need them
• Work problems may originate at home
• Family problems may originate at work
• Family problems often affect the spirit and health of the member
• Eighty percent of all medical problems have a stress, anxiety or psychological origin
• Alcohol and drug abuse costs businesses over 98 billion dollars per year
• Nearly twenty-five percent of American workers are substance abusers
WITH group health insurance coverage:
The member and covered dependents are eligible to participate in the Member Assistance Program. Claims should be submitted through their group health insurance
• Five one hour visits per calendar year are available at no cost to the member and covered dependents
• The member or covered dependents must use a PPO provider listed under “Psychologist” or “Psychiatrist” services
WITHOUT group health insurance coverage:
Members who do not elect group health insurance are still eligible to participate in the Member Assistance Program.
This benefit is only extended to the member and not his/her dependents. These claims should be submitted to First Service Administrators, Inc. for payment.
• Five visits per calendar year are available at no cost to the member. Each session is one hour
• The member must use a PPO provider listed under “Psychologist” or “Psychiatrist” services
Where can I seek treatment or assistance when necessary?
(coverage based on member’s selected insurance plan)
|David Lawrence Center - 6075 Bathey Lane, Naples, FL 34116|
|(239) 455-8500 (24 hour access)|
|(239) 435-0400 (Employee Assistance Services)|
|* Immediate assistance/assessments are available
nights and weekends in the Emergency Services Unit .
DLC offers out-patient assistance/assessments
in building C, Mon.-Thur., 8 a.m. to 5 p.m.
and Fri. from 8 a.m. to 3 p.m.
|Immokalee branch DLC - 425 N. First Street, Immokalee, FL 34142|
|Business hours only, no after-hours|
|NCH Behavioral Health - 350 7th Street N., Naples, FL 34101|
|Hazelden Florida - 950 6th Ave. N, Naples, FL 34102|
|Alcohol and drug addiction treatment|
(contact the CCSO First Service representative for coverage)
|The Willough at Naples - 9001 Tamiami Trail East, Naples, FL 34113|
|1 (800) 722-0100|
|Behavioral Health of the Palm Beaches - 631 US Highway 1, Suite 304, North Palm Beach, FL 33408|
|(Public Safety program available)|
|1 (800) 390-4056 - 9 a.m. to 5 p.m.|
|1 (800) 784-6776 - after 5 p.m .|
|Ruth Cooper Center - 2789 Ortiz Avenue, Fort Myers, FL 3390|
Hot Line Numbers:
|Project Help Hot Line||239-262-7227 or 1-800-329-7227|
|Central Florida Police Stress Unit||1-407-428-1800|
|National Suicide Prevention Hot Line||1-800-273-TALK (8255)|
|Ruth Cooper Center||239-275-4242|
|David Lawrence Center||239-455-8500|
|National Hopeline Network||1-800-SUICIDE (784-2433)|
|David Lawrence Center||www.davidlawrencecenter.org|
|The Willough at Naples||www.thewilloughatnaples.com|
|Behavorial Health of the Palm Beaches||www.bhopb.com|
|Ruth Cooper Center||www.ruthcoopercenter.org|
|NCH Behavioral Health||www.nchmd.org|
When traveling outside of Collier County but within the continental US:
Members can utilize the National Preferred Provider Network (NPPN) to search for providers. Visit their website here.
Please be sure to verify participation prior to services rendered by contacting NPPN at their customer service number at 1-800-557-1656.
Note: The Collier County Sheriff ’s Office can not ensure content accuracy of the NPPN website.
How do I find a Collier County Provider?
Members can find information on providers on the Member Assistance web page and also on the internet under Member Resources.
What if I need to take time off work?
Absences from work while participating in the MAP are treated the same as any other medical absence. For all absences of four or more days, sick leave must be documented by a medical care provider within fifteen days. Supervisors are held to the same confidentiality requirements as for all types of medical absences.
Internal Member Support:
The Sheriff ’s Office Peer Support Team is available to assist Agency members with issues of critical incident and personal distress. Agency members may contact the following active participants of the CCSO Peer Support Team.
What additional coverage is available through the CCSO health insurance?
Smoking cessation coverage, prior to deductible and depending upon the health plan you choose, covers a maximum amount of $200 or $250. This applies for treatment rendered by a PPO Provider.
Gross obesity coverage, prior to deductible and depending upon the health plan you choose, covers a minimum amount of $250. Members may be eligible for a maximum coverage of $850. Th is applies for treatment rendered by a PPO Provider.
For more information, contact:
On-site Group Health Insurance Support
First Service Administrators, Inc. Representative
(located in the Finance Division)
Group Health Insurance Administrator
Peer Support Coordinator
Leslie Weidenhammer Training/Team Coordinator, 239-253-5315