Who benefits from MAP?

Members
• Every member is valuable
• Members learn to take better care of themselves as well as others
• Restoration of mental and emotional well-being
• Renewing hopes, ambitions, dreams
• Realizing loved ones care for them and need them

Families
• Work problems may originate at home
• Family problems may originate at work
• Family problems often affect the spirit and health of the member

Organizations
• Eighty percent of all medical problems have a stress, anxiety or psychological origin
• Alcohol and drug abuse costs businesses over 98 billion dollars per year
• Nearly twenty-five percent of American workers are substance abusers

WITH group health insurance coverage:

The member and covered dependents are eligible to participate in the Member Assistance Program. Claims should be submitted through their group health insurance

• Five one hour visits per calendar year are available at no cost to the member and covered dependents

• The member or covered dependents must use a PPO provider listed under “Psychologist” or “Psychiatrist” services

WITHOUT group health insurance coverage:

Members who do not elect group health insurance are still eligible to participate in the Member Assistance Program.

This benefit is only extended to the member and not his/her dependents. These claims should be submitted to First Service Administrators, Inc. for payment.

• Five visits per calendar year are available at no cost to the member. Each session is one hour
• The member must use a PPO provider listed under “Psychologist” or “Psychiatrist” services

Where can I seek treatment or assistance when necessary?

In-network facilities:

(coverage based on member’s selected insurance plan)

Out-of-network facilities:

(contact the CCSO First Service representative for coverage)

Hot Line Numbers:

Websites:

When traveling outside of Collier County but within the continental US:
Members can utilize the National Preferred Provider Network (NPPN) to search for providers. Visit their website here.

Please be sure to verify participation prior to services rendered by contacting NPPN at their customer service number at 1-800-557-1656.

Note: The Collier County Sheriff ’s Office can not ensure content accuracy of the NPPN website.

How do I find a Collier County Provider?

Members can find information on providers on the Member Assistance web page and also on the internet under Member Resources.

What if I need to take time off work?

Absences from work while participating in the MAP are treated the same as any other medical absence. For all absences of four or more days, sick leave must be documented by a medical care provider within fifteen days. Supervisors are held to the same confidentiality requirements as for all types of medical absences.

Internal Member Support:

The Sheriff ’s Office Peer Support Team is available to assist Agency members with issues of critical incident and personal distress. Agency members may contact the following active participants of the CCSO Peer Support Team.

What additional coverage is available through the CCSO health insurance?

Smoking cessation coverage, prior to deductible and depending upon the health plan you choose, covers a maximum amount of $200 or $250. This applies for treatment rendered by a PPO Provider.

Gross obesity coverage, prior to deductible and depending upon the health plan you choose, covers a minimum amount of $250. Members may be eligible for a maximum coverage of $850. Th is applies for treatment rendered by a PPO Provider.