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Inmate Communications

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Inmate Communication

While an inmate is in jail, there are various ways they can communicate with their loved ones on the outside. In addition, money can be added to their account, so they can order items on the commissary menu.

* No Contact Orders 

If a visitor and an inmate, victim vs. defendant, have an ACTIVE no contact order, visits will no longer be permitted. This procedure is being implemented as a visitation rule in an effort to honor a judge’s ruling of no contact with the victim (NCWV).

Electronic Messaging and US Postal Mail

Electronic Messaging with Inmates

Smartinmate.com connects family and friends with inmates in correctional institutions using a fast, low cost and easy to use two way electronic messaging system. Save time and money over traditional postal mail. When using Smartinmate.com you can connect in just minutes and correspond every day in near real time instant communication with your loved ones. Don't wait days for that letter to arrive, sign up and connect now, it's quick, easy and free to sign up!

• Fast and safe message delivery
• Messages are stored on our secure servers
• Prevent lost or stolen mail
• NEW! Send photos to inmates

Instructions on how to sign up, send messages and photos as a family/friend, click here. 

Legal/Privileged secured electronic messaging and document uploads/signatures for attorneys, please register at www.smartinmate.com. Instructions for attorneys are here. 

Go to SmartInmate.com

Sending an inmate PERSONAL US Postal mail is:

Inmates may send and receive letters from outside the jail. The mailing address for inmates to receive PERSONAL mail from family/friends is:  

Smart Communications-Collier County Jail
Attention To: (insert INMATE NAME and ID NUMBER)
P.O. Box 9129
Seminole, FL 33775-9129

Mail not containing the inmate ID Number and the Name will be "Returned to Sender." This is the mailing address to send PERSONAL mail for both the Naples Jail Center and Immokalee Jail Center. All regular inmate postal mail (postcards, letters, greeting cards, etc.) will be scanned into the Smart Communications system, and available to the inmates to view via the inmate wall kiosk. You should only mail copies of these documents or pictures that you do not mind NOT getting back. Sign up for a free MailGuardTracker.com account to track postal mail delivery status, receive notifications if your mail is rejected, and download copies of mail that has been received and processed.

Upon release, inmates can login to the public website at: https://www.smartinmate.com and enter their inmate number and password to download their photos, messages, and postal mail FREE.

BOOKS, MAGAZINES, or MONEY ORDERS/CASHIER’S CHECKS

Books, magazines, money orders or cashier’s checks for deposit to an inmates money account, will continue to be processed at the jail, and senders should continue to use the current jail address: Inmate Name A#, 3347 East Tamiami Trail, Naples, FL 34112. The same facility rules apply. Any personal mail (postcards, letters, greeting cards, etc.) received at the Jail will be stamped “Return To Sender” with instructions to resend it to the new address.

We do not accept books/magazines from Amazon at the Collier County Jail. Please use another bookstore/publisher website to mail books/magazines, such as Barnes and Nobles.

For more information on what items are not accepted at the Collier County Jail, please click here.

LEGAL/PRIVILEGED MAIL TO INMATES FROM ATTORNEYS 

Legal/Privileged mail to inmates from their attorneys will be sent electronically to the inmates by using SmartInmate, at no cost to the inmate or the attorney. Please sign-up for an account at https://www.smartinmate.com/ (instructions above under Electronic Messaging with Inmates). A government issued ID and a Bar Card are necessary for your account to be approved. Once it’s approved, you are able to send privileged messages and documents to your client electronically. The attorney will need to register for each inmate that they wish to have a connection with. Any mail from an attorney that is received at the Jail will be returned to sender with instructions on how to register for an attorney account. If you need to get emergent legal mail to your client, please contact Jail Administration. The Collier County Sheriff’s Office nor Smart Communication have access to viewing any of these correspondences.

OTHER GOVERNMENTAL AGENCIES SENDING LEGAL MAIL TO INMATES

Please continue to send mail to:
Inmate Name A#
3347 East Tamiami Trail
Naples, FL 34112